Fmxbd site's Terms & Conditions –
Clear, simple & in Bengali

To open an account on fmxbd site, certain basic requirements must be met. These conditions apply equally to all users.

• You must be at least 18 years old to register on fmxbd site. Gaming by minors is strictly prohibited.
• Each person may register only one account. Multiple accounts using the same name, mobile number, or ID document are not permitted.
• The name, date of birth, mobile number, and national ID number provided at registration must be completely accurate.
• Keeping your account password confidential is your own responsibility. fmxbd site will not be held liable for any loss resulting from sharing your password with others.
• If KYC verification is not completed within 30 days of registration, withdrawals will be temporarily placed on hold.

All financial transactions on fmxbd site are fully secure and transparent. Below are the key terms relating to payments.

• Withdrawals must be made through the same payment method used for the original deposit.
• KYC verification must be completed before your first withdrawal.
• Multiple withdrawals can be made on the same day, subject to daily limits based on your VIP level.
• Fmxbd site may request additional verification for any transaction deemed suspicious.

Fmxbd site's bonus program is generous, but there are specific terms that must be followed — failing to comply may result in bonus forfeiture.

• The welcome bonus is available on your first deposit only. Any attempt to claim the bonus through multiple accounts will result in all associated accounts being permanently banned.
• Bonus wagering requirements typically range from 15x to 30x. The specific terms for each bonus are listed alongside the offer.
• Bonuses are generally valid for 7 to 30 days. Any unused bonus will be automatically cancelled upon expiry.
• Some games do not contribute to bonus wagering requirements, or contribute at a reduced rate. See the promotions page for full details.
• Fmxbd site reserves the right to modify or cancel any bonus offer at any time.

The following activities are strictly prohibited on fmxbd site. Any account found engaging in them will be suspended immediately.

• Placing bets using programs, bots, or any automated software.
• Deliberately exploiting game glitches or bugs for personal gain.
• Using the platform for money laundering purposes.
• Attempting to access another user's account or engaging in hacking.
• Operating multiple accounts using false identities.
• Colluding with other players to manipulate game outcomes.
• Tampering with the platform's security systems.

Fmxbd site views gaming as a form of entertainment. We have put in place several safeguards to help prevent addiction and excessive spending.

• Any user can set their own deposit limit — this option is available in Profile Settings.
• Activating a cooling-off period lets you pause your account for anywhere between 24 hours and 30 days.
• A self-exclusion request can close your account for anywhere from 1 month to permanently.
• Fmxbd site will never encourage a user who is in a cooling-off period to place bets.
• A family member may submit a request to close an account on behalf of a minor.

For more details, visit our Responsible Play Visit the page.

Any complaint or issue raised with fmxbd site is handled through a structured resolution process.

• Please reach out to our support team directly through the Help Center first.
• If the issue remains unresolved at the support level, it will be escalated to a supervisor.
• For complex financial disputes, fmxbd site reviews server logs and transaction records.
• Up to 7 business days are allowed for resolution. For urgent cases, an initial response will be provided within 24 hours.
• If a technical fault in a game causes a financial loss, fmxbd site will make every effort to refund the affected amount.

Under certain circumstances, fmxbd site reserves the right to temporarily suspend or permanently close an account.

• If evidence of involvement in prohibited activities is found.
• If false information is detected during KYC document verification.
• Extended inactivity (24 months) — if a balance is present, advance notice will be provided.
• If you submit a request to close your account yourself.
• Prior to permanent closure, users will be given the opportunity to withdraw any valid balance.

Fmxbd site is committed to delivering the highest level of service; however, our liability is limited in certain circumstances.

• Fmxbd site is not liable for any betting losses resulting from internet disconnection or device issues.
• We are not directly responsible for delays caused by third-party payment providers (bKash, Nagad).
• In the event of service disruption caused by natural disasters, government directives, or other unforeseen circumstances, compensation may not be possible.

Fmxbd site may update these terms and conditions as needed.

• A 7-day notice will be sent to your registered email address prior to any significant changes.
• Minor changes may take effect immediately — but the update date on this page will always reflect the latest revision.
• Continued use of fmxbd site following any changes constitutes acceptance of the updated terms.
• If you disagree with any changes, you may contact support or close your account.